As a matter of corporate policy, AIS has established and documented a quality system that is modeled after ISO 9001-2000. AIS’ corporate objective is to conduct its business in a manner that consistently conforms to its customers’ expectations. This objective is achieved by delivering products and services that conform fully to all contract requirements and performance specifications, and through the maintenance of a regulated, but efficient and continuously improving, set of business processes.

The AIS SeaPort-e program employs a quality assurance approach using internal audits and evaluations, corrective actions and process improvements. The AIS Quality Assurance (QA) Manager works with the AIS SeaPort-e Program Manager (PM) in conjunction with a Corrective Action Board (CAB) to insure overall program quality.

AIS believes that in order to truly ingrain quality throughout the organization, accountability for quality must start at the top of the organization. Our senior corporate leadership is directly responsible for our QA program and oversees all aspects of it. QA activities are conducted within the SeaPort-e program team under the leadership of the QA Manager. The QA Manager reports directly to senior corporate leadership ensuring authority and empowerment to oversee and implement the quality program.

The QA Manager is responsible for implementing planned and un-planned internal process audits and evaluations. Planned audits will consist of periodic evaluation of pertinent process data for the purpose of identifying any deficiencies or trends that may be indicators of the need for corrective action or preventative measures. Results of the planned auditing activity will be reported to the SeaPort-e Program Manager in a monthly Corrective Action Board (CAB) meeting. Un-planned or pre-emptive audits and evaluations will be the result of recommendations coming from the CAB.